Become the trusted voice for customer truth.
Replace assumptions with video-based evidence leadership can’t ignore. Deliver the emotional context behind every data point — and earn the credibility to shape the conversation.
Replace assumptions →
Voxpopme Video Surveys
Replace assumptions with customer truth.
The real reasons behind every purchase, every churn, every moment of loyalty — they don’t fit in a text box. Video surveys capture the emotion, conviction, and nuance that drive better decisions. Become the trusted voice your leadership team turns to when the stakes are highest.
Hear what customers really think. Then act on it.
Text surveys tell you what people chose. Video surveys reveal why. Facial expressions, tone of voice, the pause before an honest answer — captured automatically, analyzed by AI, and ready to propel your next strategic move.
Replace assumptions with evidenceBy the time traditional research answers, the window has closed.
Satisfaction scores, NPS, purchase intent — all neatly tabulated. But when leadership asks why the numbers moved, traditional surveys go quiet. Markets shift while you wait for context.
- Open-text responses lack the emotional context that changes decisions
- Focus groups are slow, expensive, and impossible to scale
- Quantitative data can’t explain the reasoning behind the result
- Decision-makers want customer evidence — not another slide deck
What if every response came with the conviction behind it?
React faster. Decide with real evidence.
Video surveys give your audience the space to explain themselves — in their own words, on their own time. You get the depth of qualitative research at the speed and scale your decisions demand.
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Customer truth you can see and feel
Emotion, hesitation, conviction — the signals that tell you whether a customer means it or is just being polite.
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Gather real-time signals at scale
Hundreds of responses across markets and languages. No scheduling. No moderators. Authentic perspective when you need it.
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AI that surfaces what matters most
Themes, sentiment, key moments — extracted automatically. Hours of video become a clear picture. Advise with certainty, not instinct.
Three ways video surveys help you win.
Whether you need undeniable evidence, faster market signals, or confidence in your next big bet — video surveys get you there.
React faster. Decide with confidence.
Markets shift before traditional research answers. Gather real-time customer signals so you can advise with certainty — and become the advisor your team trusts when speed matters most.
Gather real-time signals →See the bets that will define your future.
The biggest decisions don’t come with guarantees — but they can come with customer conviction. Use video surveys to understand what customers truly want, and make the pioneering bets that define your markets.
Make pioneering bets →Built to move you from question to action.
Everything you need to hear what customers really think, understand what it means, and propel your organization forward.
Video-first by design
Respondents record on any device, on their own time. No app downloads, no friction — just authentic customer perspective.
Global reach. Local voices.
Access respondents in 27 countries. Tap our panel or bring your own customers for the exact perspective your decision needs.
AI that finds the signal
Automatic transcription, sentiment detection, and theme extraction. Hours of video become clear patterns — so you advise with evidence, not instinct.
Flexible study design
Open-ended, structured, or a mix. Shape every study to surface the customer truth your next decision depends on.
Showreels that move rooms
Turn raw responses into stakeholder-ready video clips. Put customers in the room when decisions are made — and align your organization around what they said.
Quant + qual in one view
Pair video responses with quantitative data for the complete picture. Numbers tell you what happened. Video reveals the customer truth behind it.
Four steps from question to confident action.
No complex setup. No weeks of waiting. Design your study, capture authentic video responses, and let AI surface the insight that propels your next move.
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Design your study
Choose your questions, define your audience, and launch. The platform guides you through study design so every question earns its place.
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Customers share on video
Your audience records responses on their own device, in their own time. Authentic, candid, and completely on their terms.
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AI reveals what matters
Transcription, sentiment analysis, and theme detection happen automatically. You see clear patterns — not just footage.
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Propel your organization forward
Build showreels, generate reports, and deliver the customer proof that gets decision-makers aligned — and strategy moving.
What our customers say
Insights leaders at the world’s most ambitious organizations trust Voxpopme to turn customer truth into strategic advantage.
Bianca Pryor
BET
“We can get to the heart of the matter through video, through conversation, but in the comfort of people’s homes or if they’re on the run and on the go.”
Ashley Shelly
Dish
“I thought I would have to sacrifice the integrity or the depth of the research. How could it be so quick? Voxpopme changed my mind about that.”
Roger Golub
Anheuser-Busch
“Video is a great tool to empower your employees because it’s actionable and effective at capturing activated voice.”
Meriel Loquasto
Mars
“It’s like a picture is worth a thousand words — a video is worth a million. You can actually see them react to something live and understand what’s working.”
The insight that changes the decision.
Whether you need undeniable customer evidence, rapid market signals, or confidence in your next big bet — video surveys get you there.
Achieve itFrequently asked questions
Can Voxpopme capture the human element in qualitative research?
Yes. Voxpopme lets you see and hear real people express their thoughts, feelings, and emotions through video. You get facial expressions, tone of voice, and unscripted reactions that add depth and authenticity beyond text-based responses.
How does Voxpopme assist in concept testing for new products?
Voxpopme makes concept testing easy by capturing real consumer reactions through video surveys or interviews. Test visuals, messaging, or product ideas. AI analyzes for sentiment, key themes, and emotional cues, delivering quick summaries and highlight clips for confident decisions.
What about participant dropout rates?
Participant dropout rates are significantly lower than traditional qual thanks to user-friendly mobile experiences, flexible scheduling, and high engagement from our On Demand Community.
Does Voxpopme support qualitative screeners?
Yes. Voxpopme supports qualitative screeners with AI-generated suggested answers, video auditions, and flexible screener logic for both surveys and interviews, making participant qualification simple.
How can Voxpopme be used to enhance quantitative research?
Voxpopme embeds qualitative depth into surveys through video responses, giving context and emotional nuance behind the numbers. Integrate video questions without dev resources. AI analyzes sentiment, themes, and quotes at scale, explaining the 'why' behind data.
Is the platform limited to video responses?
No. Voxpopme supports video responses, screen recordings, audio, and text imports, giving you flexibility in how you collect feedback.
Trusted by teams that put the customer at the center of every decision
