Realizing the Importance of Customer-Centricity to Increase Your Bottom Line

Being customer-centric can be easier said than done, but it’s possible when companies stick with it as a strategy and mindset.

Diane Haluszka of PVH has been at the forefront of customer-centricity and has kept the customer journey top of mind in her work.

Let’s talk about that on this live episode of the market research podcast “Reel Talk: The Customer Insights Show.”