VIDEO GUIDE
Embed Video Feedback into Your Surveys with Voxpopme
Embed Video Feedback into Surveys with Voxpopme for Deeper Consumer Insights
In this video guide, you’ll learn how to embed video feedback into your existing surveys to complement the scores and stories you’re already collecting. By capturing real-life consumer expressions and emotions, you can bring the voice of the customer to life and gain deeper insights.
Key features include:
Create a New Project: Start by selecting the video question template in the Voxpopme platform. Name your project, for example, “Relationship Survey,” to easily identify it later.
Add a Video Question: Enter the details of your video question, which will serve as a reference for the video responses you’ll gather. You’ll also decide whether video responses will be used internally or shared externally, like on social media.
Launch and Close Dates: Use the date picker to set a project launch date, and extend the close date far enough into the future to ensure you gather the desired number of responses before the project closes.
Select QA Levels and Languages: Choose the language your respondents will use, and set a QA level to ensure high-quality video and audio. If your project involves specific jargon or brand names, you can boost transcription accuracy by entering those terms in the setup.
Best Practices for Embedding Video: Hide the “Next” button on the survey page until the respondent has successfully uploaded their video to ensure proper completion. Additionally, include an opt-out option for respondents experiencing technical difficulties to prevent dropouts.
Pass Additional Data: Optionally, pass information like age, location, or NPS score into the Voxpopme platform for enhanced analysis.
Embed Code for Your Survey Platform: At the final step, copy and paste the JavaScript and HTML elements provided by Voxpopme into your survey platform to start collecting video responses.
These steps ensure that video feedback is seamlessly integrated into your surveys, capturing valuable consumer insights.
Watch now to see how you can integrate video feedback into your surveys with Voxpopme. Start gathering powerful video responses today!