70: How to understand your reputation and manage it better

In this episode of “Reel Talk: The Customer Insights Show,” Jennifer Mancusi and Rachel Heseltine discuss how to manage your company’s reputation and how to know what a brand’s reputation even is.

Rachel is vice president of consumer growth at Trader Interactive. 

We discuss:

• What does brand reputation management entail?
• What impacts a brand’s reputation?
• How can brands work on their reputation?
• How to stay updated on a brand’s reputation?
• And more…

Catch previous episodes: /reel-talk-market-research-podcast/

“Reel Talk” is presented to you by Voxpopme, the leader in video surveys. Learn more about how you can use video surveys in your market research here: https://www.voxpopme.com.

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