66: Why you need genuine relationships to understand customers – a chat with Zoe Dowling of Microsoft

Why you need genuine relationships to understand customers  Zoe Dowling, Ph.D., principal research program manager at Microsoft, joins Jennifer Mancusi to discuss how we can and must build relationships – internally as well externally – to truly understand our customers.

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“Reel Talk” is presented to you by Voxpopme, the leader in video surveys. Learn more about how you can use video surveys in your market research here: https://site.voxpopme.com/.

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