65: How to start or evolve a customer experience program

In this episode, we talk about customer experience and how companies can go about running a successful customer experience program.

To discuss the topic, Jennifer Vogel is joined by Dennis Wakabayashi. Dennis is a global voice of #CX, a connector of people and resources to transform business, author, and keynote speaker.

Connect with Dennis here: https://www.linkedin.com/in/denniswakabayashi/

Catch previous episodes: /reel-talk-market-research-podcast/

“Reel Talk” is presented to you by Voxpopme, the leader in video surveys. Learn more about how you can use video surveys in your market research here: https://www.voxpopme.com.

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