120: Realizing the Importance of Customer-Centricity to the Bottom Line – a chat with Diane Haluszka of PVH
Being customer-centric can be easier said than done, but it’s possible when companies stick with it as a strategy and mindset.
Diane Haluszka of PVH has been at the forefront of customer-centricity and has kept the customer journey top of mind in her work.
Let’s talk about that on this live episode of the market research podcast “Reel Talk: The Customer Insights Show.”
Connect with Diane: https://www.linkedin.com/in/dianehaluszka/
Read next:
Creating Loyalty with a Customer-Centric Mindset
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Send in a voice message: https://podcasters.spotify.com/pod/show/customer-insights-show/message