020: Getting leadership support and keeping it for market research

Video surveys have made it easier for brands to get feedback from customers quickly and in a way that they can use to improve customer experiences. On this episode, Jennifer Mancusi is joined by an award-winning insights professional who has used video surveys to the fullest.

Elisabeth Trawinski and the Insights & Analytics team won an internal award for “Putting Consumers First” at Reckitt and also the Video Customer Insight Award at the 2021 Viddys.

To learn more about video surveys and the Viddys go here: https://bit.ly/32mszhO

Read the article version of this episode here: https://bit.ly/2XbpHFv

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Send in a voice message: https://podcasters.spotify.com/pod/show/customer-insights-show/message