012: How humanizing the customer helps us understand them better

Understanding the customer is so important that we want to dive into that topic today with one of our 2021 Viddys Winners. Megan Kehr won the Video Hero Award this year for her work as an insights professional at PepsiCo.

Listen to this episode to find out how she uses video surveys. To learn even more about video surveys go here: https://bit.ly/3rps3dC

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Send in a voice message: https://podcasters.spotify.com/pod/show/customer-insights-show/message