007: How to be accessible to customers – a chat with Shep Hyken

Shep Hyken joins Jenn Vogel on this episode of Reel Talk: The Customer Insights Show. Shep is a customer service and experience expert, keynote speaker and NYT bestselling author. He helps companies deliver amazing customer service experiences. 

Connect with him here: https://hyken.com/

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Send in a voice message: https://podcasters.spotify.com/pod/show/customer-insights-show/message