002: Creating a good customer experience – a chat with Lonnie Mayne

In this episode, Voxpopme CEO Dave Carruthers interviews the award-winning, internationally recognized keynote speaker, Lonnie Mayne.

As CEO and Founder of Red Shoes Living, Lonnie has travelled the world to transform the customer experiences of leading brands in an array of sectors. 

Through his innovative Red Shoes Living concept, he has had an immediate influence on the customer experience, company culture, leadership performance, and the way employees live their lives outside of work – transforming businesses and lives in the process. 

Lonnie shares his take on the importance of CX, why stand-out CX matters and what the future looks like for CX.

Watch the video version of the conversation here. https://www.youtube.com/watch?v=dlybw3zg3aQ

To learn more about how to get customer insights through video feedback:  https://bit.ly/38z2ujC

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Send in a voice message: https://podcasters.spotify.com/pod/show/customer-insights-show/message